Have a question?
Find answers FAQ or contact with our Customer Support
Frequently asked questions
What is Sundose?
Sundose is Europe’s first second-generation supplement, the composition of which is tailored to each individual on the basis of a health survey, dietary consultation and laboratory tests. Each sachet can consist of vitamins, minerals, probiotics, omega three acids and plant extracts. In short, Sundose is a highly personalised dietary supplement that takes into account individual goals, problems, needs and preferences, that satisfies your body’s nutritional needs with the substances it demands...Read more
How does a referral program work?
Using our referral program (available only for personalised orders) is a great chance to share the idea of Sundose with your friends and family. Both of you will gain attractive discounts. You can find your referral discount code on a Dashboard tab in your Sundose account. Whenever anyone uses your affiliation code he will receive a 10 EUR / 10 GBP discount on his first Sundose order. After your friend collectc his order, a discount of 10 EUR / 10 GBP will appear on your account as well. ...Read more
How are the substances selected?
The composition of Sundose is adjusted individually on the basis of health and nutritional survey. It contains questions that allow us to focus on the most important goals you would like to achieve with supplementation taking into account your ailments or diseases. Based on your answers, we present proposals for your individual composition. After you have completed your health survey, please click on the “Ingredients” and “Create new composition” tabs - at this stage, exclusions appear, and t...Read more
Where can I check the current composition of my Sundose?
You will find the current composition of your Sundose on the bottom of the box in which it was delivered to you (white cardboard). If you no longer have a box, you can check both your current composition and previous prescriptions in your Sundose account at any time. Simply log in to your account and then select the ingredients tab.Read more
How is Sundose taken?
The most important thing about the Sundose supplement is to take it regularly. This means that choosing the right moment to create a habit of daily intake is crucial. In most situations, the best solution is to take Sundose in the morning, just after breakfast. The powder should be dissolved in a glass of water – preferably at room temperature. If your Sundose set also contains capsules, you can drink them with the prepared solution. The capsules can also be taken with clean water.Read more
Can I drink my medications using Sundose?
We recommend taking Sundose and any medications separately. We recommend that you observe the 3-hour interval between taking Sundose and medication, for safety and to maintain high absorption of the substances contained in your medication.Read more
Should Sundose be taken on an empty stomach?
It is best to take Sundose with a meal to maximise the absorption of the ingredients contained in your Sundose. In addition, people with a sensitive stomach will better tolerate supplementation combined with a meal.Read more
Interactions between the ingredients, can they affect poor bioavailability?
The substances stored in the sachet are powdered, which means that there is no carrier in the form of water to provide an environment for chemical reactions. The only negative event that could happen (purely hypothetically) is the development of probiotic bacteria in the sachet, but this has been prevented by capturing the probiotic bacteria in a single capsule that the customer receives in a separate sachet. Interactions between substances occur, but in most cases, it concerns the therapeut...Read more
Can I get my money back?
You can cancel your Sundose order and receive a full refund within the first 24 hours after making a payment. Please contact our Customer Service (email@example.com)Read more
How long will it take me to feel better?
Improvement of well-being is a very individual issue, because every person is different, we start with different levels of body nutrition, we have different lifestyles and different goals. We will wait from one to three months of regular supplementation for observable results. How quickly you will feel the results depends largely on: - your body,- your work,- your diet,- hydration of your body,- your physical activity,- the disease you’re suffering from, if any. First effects may be visible a...Read more
We have ready answers to most of your questions.
However, if the information above is not of interest to you, look for it in our database: