Have a question?

Find answers FAQ or contact with our Customer Support

Frequently asked questions

  • Sundose is Europe’s first second-generation supplement, the composition of which is tailored to each individual on the basis of a health survey, dietary consultation and laboratory tests. Each sachet can consist of vitamins, minerals, probiotics, omega three acids and plant extracts. In short, Sundose is a highly personalised dietary supplement that takes into account individual goals, problems, needs and preferences, that satisfies your body’s nutritional needs with the substances it demands...

    Read more arrow-filled
  • We create an individual code assigned to one account. If someone has not yet used Sundose and uses this code with their first order, they will receive (once) 5 Sundose sachets for free (the package contains 30 sachets, but they will be charged for 25). You will also get a 16.66% discount to use when ordering a new package – for orders placed using this code. Before placing your next order, please contact us to convert the referrals used into the final discount coupon. Unused referrals are car...

    Read more arrow-filled
  • The composition of Sundose is adjusted individually on the basis of health and nutritional survey. It contains questions that allow us to focus on the most important goals you would like to achieve with supplementation taking into account your ailments or diseases. Based on your answers, we present proposals for your individual composition. After you have completed your health survey, please click on the “Ingredients” and “Create new composition” tabs - at this stage, exclusions appear, and t...

    Read more arrow-filled
  • The composition rules are based on scientific studies of the individual ingredients. Exclusions and interactions are also taken into account.

    Read more arrow-filled
  • The Sundose price is closely related to the amount and type of ingredients in the sachet. If you decide not to change the composition, the price will not change either. If you want to change the composition, the price will also change. You can see all the changes in the summary of your order, where each substance you order is listed with its price.

    Read more arrow-filled
  • You will find the current composition of your Sundose on the bottom of the box in which it was delivered to you (white cardboard). If you no longer have a box, you can check both your current composition and previous prescriptions in your Sundose account at any time. Simply log in to your account and then select the ingredients tab.

    Read more arrow-filled
  • We recommend taking Sundose and any medications separately. We recommend that you observe the 3-hour interval between taking Sundose and medication, for safety and to maintain high absorption of the substances contained in your medication.

    Read more arrow-filled
  • The most important thing about the Sundose supplement is to take it regularly. This means that choosing the right moment to create a habit of daily intake is crucial. In most situations, the best solution is to take Sundose in the morning, just after breakfast. The powder should be dissolved in a glass of water – preferably at room temperature. If your Sundose set also contains capsules, you can drink them with the prepared solution. The capsules can also be taken with clean water.

    Read more arrow-filled
  • We recommend mixing Sundose with water, but if the taste is an obstacle to use, Sundose can also become an ingredient in home-made smoothies – just after mixing the ingredients, pour the powder from the sachet and mix. Some customers mix the powder in a very small amount of water, and sip it with an additional glass of water. In this way, the taste will not be as strongly felt, and your body will receive a daily dose of health. When placing an order, it is possible to adjust the orange versio...

    Read more arrow-filled
  • It is best to take Sundose with a meal to maximise the absorption of the ingredients contained in your Sundose. In addition, people with a sensitive stomach will better tolerate supplementation combined with a meal.

    Read more arrow-filled
  • The substances stored in the sachet are powdered, which means that there is no carrier in the form of water to provide an environment for chemical reactions. The only negative event that could happen (purely hypothetically) is the development of probiotic bacteria in the sachet, but this has been prevented by capturing the probiotic bacteria in a single capsule that the customer receives in a separate sachet.  Interactions between substances occur, but in most cases, it concerns the therapeut...

    Read more arrow-filled
  • If you haven’t received an e-mail about the production of your Sundose and want to cancel your order and receive a refund, please contact our Customer Service (office@sundose.io)

    Read more arrow-filled
  • Improvement of well-being is a very individual issue, because every person is different, we start with different levels of body nutrition, we have different lifestyles and different goals. We will wait from one to three months of regular supplementation for observable results. How quickly you will feel the results depends largely on: - your body,- your work,- your diet,- hydration of your body,- your physical activity,- the disease you’re suffering from, if any. First effects may be visible a...

    Read more arrow-filled

Contact with our Customer Support

If you can't find the answer in our knowledge base - write to us.

We will reply within 48 hours from Monday to Friday in hours 9:00 - 17:00 (GMT+1).

We take care of your data security. Details on how we process your data can be found in the Privacy Policy.




Efficiency with Sundose